Philadelphia has a flourishing urban forest that provides many benefits to citizens, including shade, oxygen, cleaner air and water, and beauty. But trees are living things and they can’t always be controlled, especially during extreme weather events like rain, snow and ice storms, and high winds.
If a tree falls during a storm and it’s blocking a road, or it has fallen on a house, car or other property, CALL 911. A crew of arborists from Philadelphia Parks & Recreation are on-call to respond to tree emergencies, and they will come out to remove the hazard and any part of the tree that is an immediate risk to public safety. Other parts of the tree that don’t pose an immediate risk (such as tree trunks and stumps) will be removed at a later time so our crews can focus on other safety hazards around the city during the extreme weather event. In the event that a tree has fallen on electrical wires, please call PECO’s emergency line: 1-800-841-4141
For non-emergency tree requests, please submit a request through Philly 311 via one of the channels below:
After submitting a request for service, you will be provided with a reference number to track the status of your request at your convenience by calling the Call Center, or visiting the Philly 311 website or mobile app.
For non-emergency requests for private property tree trimming around electrical wires, please use this PECO request form.